When I was trying to add a delegate in my Outlook 2003, I received the following error:

The Delegates settings were not saved correctly. Unable to activate send-on-behalf-of list. You do not have sufficient permission to perform this operation on this object.

When I looked at the error, I keep asking myself that I am the administrator of the machine and I am using my Exchange account, why don’t I have permission to perform the operation? I did some research and found out that this problem occurs after the upgrade of Windows SP3.

To fix this problem, we need to edit the Windows Registry. If you are not comfortable to edit regedit, please back it up first before you make any changes.

1. Go to Start menu, select Run
2. Type in regedit
3. Navigate to this key:  HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences
4. After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
5. Type IgnoreSOBError, and then press ENTER.
6. Right-click IgnoreSOBError, and then click Modify.
7. In the Value data box, type 1, and then click OK.
8. On the File menu, click Exit to exit Registry Editor.

Windows Vista requires you to create another user account besides the standard Administrator account. Once you have another user account create, it will display the choices for you to login unless you click which account you want to login.

Some people would like to auto login their preferred account without clicking the extra steps to login. This article describes how to enable auto login in Windows Vista without editing Windows Registry.

To enable auto login in Windows Vista and Windows 7, follow these instructions.

1. Click Start menu, type netplwiz in the search field
2. 2.       The Advanced User Accounts menu comes up, select the account you want to make it auto login, uncheck the option Must enter a username and password to use this computer.
3. Click Apply. A new window will now pops up asking you to enter the password of the account you’ve just highlighted. Do this, and then click Ok
4. Click Ok on the Advanced User Accounts menu to finish
5. Log off Vista and it should auto login to the user account that you selected

ISSUE

When you start a program, you receive an error message that MSVCP71.dll is missing.

CAUSE

MSVCP711.dll is a system file that resides in C:\Windows\system32. It’s normally caused by MSN or MSN browser.

SOLUTION

In cases of missing DLL files, reinstalling the software would fix the problem. But sometimes you want to just fix it instead of reinstalling the software because you might not have the software anymore. To fix the MSVCP711.dll error, the first step should find the same DLL file from other PC or download from internet and place it in system32 folder. The second method would be to reinstall MSN related software.

1. Download the MSVCP71.DLL file

2. Extract it to C:\WINDOWS\system32 folder

3. If that Fails try re-registering the .dll by doing the following.

Start > run > and type "regsrv32 C:\WINDOWS\system32\msvcp71.dll" (without the quotes) click OK.

You will get a message window either telling you it has been registered successfully or an error notice.

Kaspersky is a famous and effective antivirus program. Their product is lightweight and fast. If you don’t have their antivirus program installed on your computer, you can do an online scan from their website for free.

If your PC is infected and can’t get online, then this article is for you. This article describes how to download and burn the Kaspersky Rescue Disk. You will need a blank CD or Flash Drive.

To clean virus using Kaspersky Rescue Disk, follow these instructions.

BURNING CD RESCUE DISK

• Download the Kaspersky Rescue Disk 10 ISO file
• Download image burner program ImgBurn
• Burn the Kaspersky Rescue Disk 10 ISO file using  ImgBurn. You can burn this either on CD disk or Flash Drive.

Configure your system to boot from CD Drive.

If your system is not set to boot from CD Drive first, you can press the F12 key for most systems such as Dell and Lenovo.

Boot up from the CD and follow the instructions on screen.

Select one of the following start-up methods:

• Kaspersky Rescue Disk. Graphic Mode loads the graphic subsystem.
• Kaspersky Rescue Disk. Text Mode loads the text user interface represented by the Midnight Commander (MC) console file manager.
• Boot from Hard Disk.

Click the ENTER key on the keyboard.

BURNING FLASH DRIVE RESCUE DISK

1. Download ISO image of Kaspersky Rescue Disk 10 (196 MB)
2. Download Utility to record Kaspersky Rescue Disk 10 to USB devices (378 KB)
3.  Run the escue2usb.exe
4. Click the Browse button to load the Kaspersky ISO file.
5. Click START button to start the burning process.

Configure the computer to boot from Removable Device

• In most systems, pressing the F12 will get you to the device boot list.
• Go into BIOS to change the boot priority if needed

INTRODUCTION

Some Verizon modem and routers ask you to activate your Verizon DSL account again if you reset their modem. When you open any website, it just redirects you to activate.verizon.net. You will be downloading and installing the activation software if you follow the screen instructions. Most of the time, it will just hang forever and unsuccessful.

Even you enter the correct username and password inside the modem using the IP 192.168.1.1 and the status says connected. You are still being redirected to activate.verizon.net. I have been this situation many times and I had to call Verizon tech support.

This article describes how to activate Verizon DSL, if you have entered the correct username and password inside the modem and the status is connected, follow these instructions.

1. Open Internet Explorer and type the following URL in the address bar:

192.168.1.1/Verizon/redirect.htm

2. Press Enter key to connect.

3. Select DISABLE when it takes you to the next screen which says in red: RESTRICTED.

4. Close Internet Explorer and open it again to connect to any website.

In Windows system and its applications, many times you need to highlight or select multiple items. If you manually select one by one, you will be tired if there are hundreds of items. For instance, your mailbox is flooded with spam mails and you want to select them for deletion, you will need to know the shortcuts to make things easier.

Select All Command:

In any folder, choose Select All from the Edit menu. It’s the same with Windows Explorer.

Using shortcut: CTRL A

Select items in order:

If files or folders in order, and you want to highlight part of them such as from top to middle, you can hold down the left mouse button on the side of the first item and move the mouse down until to the last item you want to select.

Using shortcut:  Hold down the SHIFT key to highlight the first item, and then use the mouse to click the last item to select.

Select random items:

Hold down the CTRL key and use the left mouse button to select it, keep doing this until you finish choosing all items.

A shortcut is a link to the actual program. You can create as many as shortcuts for one program and place in different places. In other hand, deleting the shortcut has no impact on the actual program. A program shortcut can be re-created anytime.

If you have a program installed but the program did not create a shortcut on your desktop, you can manually create it on your desktop. This article describes how to create a program short on desktop.

To create a program shortcut on desktop, follow these instructions.

1. Right-click any programs. Most of the time programs are installed in Start -> Programs.
2. Select Send To
3. Choose Desktop (create shortcut) from the list.
4. Check your desktop; the program shortcut should be on it.

ISSUE

After Windows update or virus cleanup, you receive the following message when you turn on your computer:

Windows could not start because the following file is missing or corrupt:

<Windows root>\system32\ntoskrnl.exe.

Please re-install a copy of the above file.

According to Wikipedia, NTOSKRNL.EXE is on system with Physical Address Extension support. Therefore, most of the time if are you getting this kind of error message, it’s the hardware related issue.

CAUSE

• Keyboard issue
• NTOSKRNL.EXE is corrupted.
• Corrupt boot.ini file.
• Corrupted or Incompatible Media Drive.

SOLUTION

Before you put in the Windows recovery disc to replace the NTOSKRNL.EXE file or reinstall Windows, try the following options first.

• Replace with another keyboard, testing different ports if it’s a USB keyboard.
• Detach any external devices.
• Take off media card reader.
• Replace the NTOSKRNL.EXE file with this command if you have the XP Recovery Disc boot into Reocvery Mode: where d:\ is the CD drive

expand d:\i386\ntoskrnl.ex_ c:\windows\system32

NOTE: Some people have the same issue and have replaced the motherboard but still getting the same error and finally fixed it by removing the media card reader.

Recently I have been installing Juniper Juno VPN on Windows XP. Some of the machines are still running XP SP2 but Juno’s VPN requires SP3. The XP SP3 upgrade is a long process, if the process is interrupted, the system will be roll back and start over which takes another 30 minutes.

To prevent unsuccessful upgrades and interruptions, I have compiled a list of tips that could save you whole bunch of time if you would follow. The most common problem is that when the upgrade is almost finished to the end, you see the progress bar is not moving but says Running Processes After Install. Some users says it hangs there even they leave the computer on for 10 hours.

Besides the Running Processes After Install error, some users also have another about the same problem that says Performing Cleanup which hangs forever. One more issue to be noticed is that you might get Access Denied error. If you get this error message, you will need to download the hotfix from Microsoft website and run it first before you do the upgrade.

To be less hassle upgrading Windows XP SP3, follow these procedures.

• Download the upgrade SP3 file from Microsoft instead of upgrading from the internet.
• Download the fix for the Access Denied error. You will need to run the fix first before you run the SP3 upgrade.

Bypassing the Running Processes After Install:

1. Press CTRL+ALT+DEL to bring up the task manager.
2. End the these processes if you see them: Rundll, helpsvc.exe

Bypassing the Performing Cleanup:

1. Press CTRL+ALT+DEL to bring up the task manager.
2. Right-click the Update.exe process and set it High Priority. Give it about 10 minutes, if still hangs, end the task.

Other Tips for XP SP3 Upgrades:

Do a clean boot:

1. Disable all the Non-Microsoft Services in msnconfig (Start -> Run ->msconfig ->services -> check the box that says: Hide All Microsoft Services, and then click disable all).
2. Reboot the PC and press F8 key to get into Safe Mode.

INTRODUCTION

Users with Administrator rights can do harm to your computer. They can install or uninstall programs, and cause viruses from the internet via webpages contain Trojan scripts. You can manage the Administrator access so that only proper group of people has this privilege.

Two simple ways to check if you have Admin right on the machine:

• Double click the system clock on the taskbar, if you don’t have Admin right, you will get a error message saying that you don’t have permission to change.
• Go to Printers and Faxes folder, try to add new printer, if you don’t have Admin right, you can only add the network printer, but not the local printer.

To find out who has administrator access, follow these instructions.

1. Right-click the My Computer icon on the desktop, select Manage.
2. On the left pane of the Computer Management window, click the “+” sign next to Local Users and Groups.
3. Select Groups folder.
4. Double click Administrators to open the Administrators Properties window. This window allows you to add/remove users.